1. Collection of personal information
1.1. In order to use the InfoP website, the user, on a voluntary basis, is asked to provide the following information:
- Name (optional)
- Civic address (mandatory)
- Email address (mandatory to receive the service)
- Postal code (mandatory)
- Contact number and name of cell phone supplier (mandatory if the user chooses this communications option).
1.2. This personal information is collected using an online form. It is incumbent upon the user to inform the Town of Pincourt of any changes in the above-cited information transmitted, notably for purposes of the security of exchanges and the reception of the said alerts.
1.3. Otherwise, the service supplier, Locomotive Inc., also uses log files and cookies to obtain information on the user with the objective of improving the user experience and offering the user a better service. These files serve to collect the following information:
- IP address
- Operating system
- Pages visited and searches
- Time and day of connection
1.4. The user may deactivate the cookies by using the browser function provided for that purpose.
2. Confidentiality and protection of personal information
2.1. The Town of Pincourt and its supplier, Locomotive Inc., will not disclose any personal information to a third party concerning the users of the website, except if required within the framework of a legal requirement, a legal procedure or a change of supplier for the management of the InfoP website. No personal information will be disclosed, therefore, or sold for commercial purposes.
2.2. The Town of Pincourt undertakes to allow users to consult, change, or even delete information concerning them, through their personal accounts or in response to a request filed with the Town of Pincourt’s customer service department.
2.3. Personal information is kept in a secure environment. In order to ensure the security of personal information, the service supplier, Locomotive Inc., has recourse to the following measures:
- Access management – authorized person
- Network monitoring software
- Computer backup
- Identifier / password
2.4. The service supplier, Locomotive Inc., also undertakes to maintain a high level of privacy by integrating reasonable technological measures aimed at ensuring the privacy of information.
2.5. However, given that the Internet, by its very nature, is a public network, the Town of Pincourt and its supplier, Locomotive Inc., cannot guarantee or assume responsibility for any violation of privacy, hacking, virus, loss or alteration of data transmitted by Internet or stored on systems held by Locomotive Inc.
2.6. At the request of the user, or in the event that his or her subscription is cancelled, his or her account shall be closed and the personal information contained therein shall be destroyed.
2.7. However, the Town of Pincourt and its supplier, Locomotive Inc., reserve the right, for an undetermined period and within the limits applicable under Quebec law, to hold certain personal information in order to comply with the law, prevent fraud, resolve a claim or other specific problems relating thereto, cooperate with an inquiry, ensure compliance with the website’s User Agreement, and for the purposes of any other act permitted under law. Upon the expiration of this period, the data contained in the files will be destroyed or deleted from our systems.